Most people are ineffective communicators 75% of the time. This is a critical flaw in our culture, but it can be fixed. People need to be heard and understood, and there are four key steps to better communication. This is particularly important when speaking with your financial adviser. This week we have invited world-class communications expert Jason DeLaPorte into the Economic War Room. He unpacks a powerful tool that helps people communicate better. Understanding this resource can be the difference between success and failure.